VPN stands for Virtual Private Network. It is a technology that creates a secure and encrypted connection over a public network (such as the internet) between your device and a remote server. This connection allows you to access the internet privately and securely, protecting your data and online activities from being intercepted, monitored, or tracked by hackers, government agencies, or your Internet Service Provider (ISP).

The main purposes of using a VPN are:

• Security: VPNs encrypt your data, ensuring that even if someone intercepts your internet traffic, they won't be able to decipher the information without the encryption key.
• Privacy: VPNs hide your IP address and online activities from your ISP and other third parties, preserving your privacy while browsing the internet.
• Anonymity: By connecting to a VPN server, your online activities are associated with the server's IP address, not your own, providing a level of anonymity.
• Bypassing restrictions: Some websites or online services may be geographically restricted or blocked in certain regions. VPNs allow you to bypass these restrictions by connecting to a server in a different location where the content is accessible.
• Public Wi-Fi security: When using public Wi-Fi networks, which can be insecure, a VPN encrypts your traffic and protects your sensitive information from potential hackers on the same network.
• Access to local content: VPNs can also help you access content that may be restricted in your own country by connecting to servers located in regions where the content is available.

We offer you VPN configuration specifically for your request - depending on the number of simultaneous connections, the number of IPs and server locations, the need for support, tunneling and DNS filtering, you can consider the service package that suits you at https://ultravpn.tech/pricing/. Before paying, we strongly recommend that you contact us to ensure that the package you choose will cover your data security needs.

You can find the UltraVPN packages presented on the page: https://ultravpn.tech/pricing/ . Before paying, we strongly recommend that you contact us to ensure that the package you have chosen will cover your needs. The order is taken into work after 100% payment for the order.

After receiving the payment, our reliable VPN providers will first carry out the necessary network settings for your specific request. When everything is ready, we will contact you by mail, which you indicated during registration or placing an order to transfer ready-made configurations with a detailed, step-by-step plan for installing and configuring the software. If you still have questions about setting up, you can always contact us by mail [email protected].

In accordance with our Public offer agreement processing time of the Order by the Executor

A) for a service package named "Small business" – up to 7 (seven) working days from the date of its execution;

B) for a service package named "Medium business" – up to 15 (fiveteen) working days from the date of its execution;

C) for a service package named "Enterprise"- up to 25 (twenty five) business days from the date of its execution.

In the case of ordering a package of Self-custom service by contacting us directly, the terms for processing the order by the Contractor are negotiated by the Parties separately.

If the Order is sent on a weekend or holiday, the processing time for the Order starts from the first working day after the holiday.

Yes, sure.

In the event that the quality of services for any reason is inadequate for the Customer, the Contractor grants the Customer the right, within 14 (fourteen) calendar days from the date of the start of the provision of services or the provision of the results of services, to contact the Contractor with an Application for a refund of the paid funds.

An application for a refund is sent by the Customer to [email protected]. You can learn more about the refund procedure in our Public offer agreement

Our service is developed individually according to the client’s request, taking into account compatibility with his operating system. The most popular operating systems for which we have prepared VPN solutions:

• Windows
• Linux
• macOS

Whether you use a Windows, Linux or Mac OS PC, you can confidently rely on our service to meet your needs. We strive to provide a seamless experience across all platforms, ensuring that our services are easy to access and use.

You can always reach to us at [email protected] for any questions you may have.